Privacy Policy

At https://house-sitting.bestcitypro.com (hereafter referred to as ‘the Company’ or ‘we’), your privacy and data protection are of utmost importance. This Privacy Policy details our approach to handling personal data in alignment with various global privacy regulations, including but not limited to Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act/California Privacy Rights Act (CCPA/CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

This policy is designed to cover all aspects of our website, applications, services, and products. Please note that this policy does not extend to external platforms, applications, products, or services that may be accessed via links on our platform, each of which operates under its own privacy frameworks.

Our Privacy Policy applies to the following interactions: when you engage with our applications and services as a user; visit our websites associated with this Privacy Statement; receive communications from us, including newsletters, emails, calls, or text messages/SMS; and in other contexts where personal data is collected.

We collect various types of personal information to enhance your experience and optimize our services. This includes:

  • Account details for user authentication and account management
  • Payment information to process transactions
  • Financial records as part of business operations
  • Purchase history for service improvement and customer support
  • Mobile device identifiers for tailored experiences and security purposes
  • Location data to offer location-based services and enhance user experience
  • Feedback to assess service quality and make necessary improvements
  • Social media information for community engagement and targeted content delivery
  • Product details to facilitate the use of our products and maintain warranty or support services

We gather this data through direct user input, interactions with our platform, and through automated technologies such as cookies and tracking tools. In some cases, third parties may provide us with personal data, which is subject to their respective privacy policies.

Our website employs various types of cookies to ensure a seamless and optimized experience. These cookies are categorized into Strictly Necessary for essential functionalities, Preference to remember user choices, and Analytics to help us understand and improve how our site is used. Users have the option to control or disable non-essential cookies via our Cookie Manager.

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Upon completion of these objectives, we take steps to delete or anonymize the data.

To safeguard your personal data, we implement a range of organizational and technical measures. These include securing data through encryption, ensuring secure processing environments, and selecting reputable third-party vendors with robust security practices.

We recognize the importance of protecting children’s privacy. Our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal data from children under this age without obtaining verifiable parental consent.

Our policy empowers you with several rights depending on your jurisdiction, including accessing, rectifying, deleting, or restricting the use of your personal data, as well as the right to data portability, object to processing in certain circumstances, opt-out of marketing, non-discrimination, and the ability to file appeals or complaints. To exercise these rights, please contact our privacy team.

We reserve the right to amend this Privacy Policy at any time. Any changes will be posted on our website for your review. We encourage you to periodically review this page for the latest information on our privacy practices.

For inquiries, unsubscribe requests, or data-related questions, please feel free to contact our dedicated privacy team via email at [email protected] or by sending a letter to our address as specified on our website. Your privacy is a priority for us, and we are committed to addressing your concerns in a timely and effective manner.